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Knowledge management in an organization

Knowledge management is considered a new discipline, but it has a long history. The reason for this is the fact that since the existence of organizations, there are various forms of knowledge and its management, and in addition to all this, knowledge has always been the center of human performance. Internships, mentoring programs, education programs, and more are some of the forms of knowledge transfer and management in the organization.

A complex system of knowledge

The process of the knowledge system is very complex and includes a series of activities and practices that identify, create, present, and distribute knowledge. Two changes have influenced the development of the knowledge management process, namely downsizing strategy and technological progress. The downsizing strategy refers to the dismissal of employees, whereby there is a loss of previously accumulated knowledge, which is why there is a need to create mechanisms for storing and retaining the knowledge of employees. Furthermore, technological progress is necessary for the effective design and use of knowledge.

The problem of unexplored

Knowledge management in the organization has not yet been adequately researched, as evidenced by the small number of studies on this topic, and even fewer implications of this system in the work of organizations. Many organizations are not even aware of their resources or knowledge, which is why they do not use them adequately. According to previous research, knowledge management is a process of creating, collecting, and using the knowledge that aims to improve the performance of the organization.

Objectives of the knowledge management system

Knowledge management in an organization encompasses much more than it seems. Namely, knowledge management includes knowledge management of employees, but also customers and organizations, and its application to create added value and strengthen the competitive advantage in the market. The success of knowledge management in the organization is manifested in the amount of new knowledge, the amount of knowledge transfer, and proactivity towards knowledge transfer. The main goals of the implementation of knowledge management systems in the organization are to achieve synergies in the organization, greater cooperation of employees, and equality in the use of resources of the organization.


  1. Bair, J. (1997). KNOWLEDGE MANAGEMENT: THE ERA OF SHARED IDEAS. Forbes, 28-28.

  2. Oder, N. and DiMattia, S. (1997). KNOWLEDGE MANAGEMENT: HOPE, HYPE, OR HARBINGER?. Library journal, 122(15), 33-35.

  3. Rupčić, N. and Žic, M. (2012). UPRAVLJANJE ZNANJEM–SUVREMENA SRŽNA KOMPETENCIJA. Praktični menadžment, 3(2), 21-28.

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